Legal
Privacy Policy
How All Homes Construction collects, uses and protects your personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Our commitment to your privacy
All Homes Construction (we, us, our) is committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We are a QBCC-licensed building company (Licence #1220293) based in Cornubia, Queensland. By contacting us, requesting a quote, or engaging our services, you agree to the practices described in this policy.
What personal information we collect
We only collect personal information that is reasonably necessary for our business functions and activities. This may include: - Your name, postal address, telephone number and email address - The address and details of your property or project - Information you provide when requesting a quote, booking a consultation, or engaging our services - Correspondence, photographs and project records relating to your build - If applicable, any ABN or GST details you provide for business dealings We do not collect sensitive information (such as health, racial or political information) unless it is reasonably necessary and you have consented to it.
How we collect your information
We collect personal information directly from you when you: - Call or email us - Submit an enquiry or booking request through our website - Meet with us for a site visit or consultation - Engage us to carry out building or renovation works We may also collect information from publicly available sources or from third parties you have authorised, such as your architect, land surveyor or building certifier.
How we use your personal information
We use your personal information for the primary purpose of delivering our services to you, including: - Responding to your enquiries and preparing quotes and estimates - Scheduling consultations, site visits and project works - Administering and managing your building project - Communicating with you about your project, progress and any issues that may arise - Meeting our legal and regulatory obligations, including those to the QBCC and our insurers - Requesting your feedback or a review of our work, should you choose to provide it
Disclosure to third parties
We do not sell, rent or trade your personal information. We may disclose your information to third parties only where it is necessary to provide our services or to meet legal obligations, including: - Trade suppliers, subcontractors and certifiers engaged to carry out work on your project - Our professional advisers, such as accountants, insurers and legal advisers - Government and regulatory authorities where required or authorised by law, such as the QBCC Where we disclose information to a third party, we take reasonable steps to ensure they protect your information and use it only for the purpose for which it was provided.
Storage and security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. This includes secure storage of our records and limiting access to personal information to those who need it to perform their duties. We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by law, after which we securely destroy or de-identify it.
Direct marketing
We may contact you with information about our services that we believe may be of interest to you. We only do this where you would reasonably expect us to, and every direct marketing communication includes a simple way for you to opt out. If you do not wish to receive such communications, please contact us and we will stop sending them without charge.
Accessing and correcting your information
You have the right to request access to, and correction of, the personal information we hold about you, subject to certain exceptions under the Privacy Act. To make such a request, please contact us using the details below. We will respond to your request within a reasonable time and generally within 30 days.
Complaints and the OAIC
If you believe we have breached the Australian Privacy Principles, or have a concern about how we handle your personal information, please contact us first and we will investigate your complaint promptly and respond without unreasonable delay. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
Contact us
If you have any questions about this Privacy Policy, or wish to access, correct or delete your personal information, please contact us: All Homes Construction 323-335 California Creek Road, Cornubia QLD 4130 Phone: 0403 189 265 Email: [email protected] This policy was last updated in August 2026.